Privacy policy
Last updated [DATE]
Who we are
This policy explains how [LEGAL BUSINESS NAME] (“Top Moving Pros”) collects, uses and protects personal information. Our privacy officer is [NAME], reachable at [EMAIL]@topmovingpros.ca.
What we collect
- Contact details: name, phone number and email address
- Move details: addresses, postal codes, move date, home size and inventory
- Payment information, processed by [PAYMENT PROVIDER]
- Website data: pages visited, device and browser information, collected with cookies and [ANALYTICS TOOL]
How we use it
- To give you a quote and plan, carry out and bill your move
- To send booking confirmations, arrival updates and truck-tracking links
- To handle claims, questions and complaints
- To improve our website and services
We never sell your personal information.
Who we share it with
Only with service providers who help us run the business — for example payment processing, text messaging and insurance claims — and only as much as they need. [List categories or names.] We may also disclose information where the law requires it.
How long we keep it
[Retention period — e.g. records kept for X years after your move for tax and claims purposes.]
Your choices and rights
You can ask to see, correct or delete the personal information we hold about you, and withdraw consent to marketing at any time. Contact our privacy officer to make a request.
Cookies
[Describe cookies and analytics in use, and how visitors can opt out.]
Contact
[EMAIL]@topmovingpros.ca · [PHONE NUMBER] · [ADDRESS]