Straight
answers
Pricing, booking, moving day, insurance and storage. Don’t see your question? Call [PHONE NUMBER] — 7 days a week.
Pricing & quotes
How much do movers cost in Canada?
Local moves are billed hourly — typically [$XXX–$X,XXX] for a 1–2 bedroom home. Long-distance moves are a flat rate by distance and volume. See the moving cost guide or get your exact price in the quote tool.
Will my final bill match the quote?
Yes. Flat-rate quotes are locked at booking. The price only changes if you add items or services on the day, and the crew lead confirms any change with you in writing first.
Do you charge for stairs, elevators or fuel?
No. There are no stair, elevator or fuel charges on any move.
Do I need an in-home estimate?
No. Enter your route and home size and your price shows on screen in about a minute. For large homes, offices or specialty items, a coordinator may confirm the details by phone or video.
Booking & scheduling
How far ahead should I book?
Two to four weeks is ideal. Month-ends, summer weekends and July 1 in Quebec book up 4–6 weeks out. Same-week local moves are often available.
How do I hold my date?
A small deposit locks your crew and date. The balance is paid after the move, once you’ve signed off that everything is in place.
Can I reschedule?
Yes — free of charge up to 48 hours before your move date.
Moving day
When will the crew arrive?
Within a 2-hour arrival window. If we’re late, your first hour is free. You’ll get a live truck-tracking link by text on the day.
Who will be moving my things?
Full-time, uniformed, background-checked crew members — not day labour.
Do you book the elevator for condo moves?
Your coordinator confirms access, parking and elevator bookings the week before, and handles the certificate of insurance (COI) your building asks for.
Do you move to small towns and rural addresses?
Yes — any Canadian postal code. Remote and northern routes may include a travel fee, shown in your quote before you book.
Insurance & claims
Are my belongings insured?
Basic released-value coverage is included on every move. Full replacement-value protection is available at checkout.
What if something is damaged?
Tell your crew lead on the day or contact us after the move. Damage claims are settled within 7 days.
Storage & extras
Do you offer storage between homes?
Yes. Short-term and long-term storage is climate-controlled and monitored. We pick up, store and redeliver.
Can you supply boxes and packing materials?
Yes. Boxes, tape, wardrobe cartons and mattress bags can be delivered to your door, or our crew can pack everything for you.
Do you take away things I’m not moving?
Yes. Junk removal can be added to any move, with donation and recycling first.